Openbravo Issue Tracking System - Retail Modules | |||||
| View Issue Details | |||||
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0027272 | Retail Modules | Web POS | public | 2014-08-04 13:26 | 2014-08-17 22:02 |
| Reporter | marvintm | ||||
| Assigned To | marvintm | ||||
| Priority | normal | Severity | major | Reproducibility | have not tried |
| Status | new | Resolution | open | ||
| Platform | OS | 5 | OS Version | ||
| Product Version | |||||
| Target Version | Fixed in Version | ||||
| Merge Request Status | |||||
| Review Assigned To | |||||
| OBNetwork customer | |||||
| Support ticket | |||||
| Regression level | |||||
| Regression date | |||||
| Regression introduced in release | |||||
| Regression introduced by commit | |||||
| Triggers an Emergency Pack | No | ||||
| Summary | 0027272: Web POS should log offline if server is responding with errors | ||||
| Description | Right now, when the user authenticates, the Web POS sends an authentication request to the backend. - If this request succeeds, then the Web POS attempts to log in online. - If the request fails, then the Web POS logs offline. - If the request takes too much time to finalize, then the Web POS also logs in offline. We've found another case, which is that the server returns error, but not due to failure in authentication, but due to the fact that there is a serious problem in the backend. In the detected case, the database was always returning error in all operations, due to the fact that the hard disk was full. However, there could be other similar cases. In this case, the Web POS should not fail to authenticate, but instead log in offline, and allow the users to continue working as if the server was completely down. | ||||
| Steps To Reproduce | It's not easy to reproduce this case, but maybe it can start with shutting down the database while the server is still up, and then trying to access the Web POS. | ||||
| Proposed Solution | |||||
| Additional Information | |||||
| Tags | No tags attached. | ||||
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| Issue History | |||||
| Date Modified | Username | Field | Change | ||
| 2014-08-04 13:26 | marvintm | New Issue | |||
| 2014-08-04 13:26 | marvintm | Assigned To | => marvintm | ||
| 2014-08-04 13:26 | marvintm | Triggers an Emergency Pack | => No | ||
| 2014-08-17 22:02 | mtaal | Type | defect => feature request | ||
| There are no notes attached to this issue. |