Openbravo Issue Tracking System - Openbravo ERP | |||||
View Issue Details | |||||
ID | Project | Category | View Status | Date Submitted | Last Update |
0025438 | Openbravo ERP | 07. Sales management | public | 2014-01-07 21:48 | 2014-01-27 11:46 |
Reporter | pjuvara | ||||
Assigned To | vmromanos | ||||
Priority | normal | Severity | major | Reproducibility | always |
Status | feedback | Resolution | open | ||
Platform | OS | 5 | OS Version | ||
Product Version | 3.0MP29.1 | ||||
Target Version | Fixed in Version | ||||
Merge Request Status | |||||
Review Assigned To | |||||
OBNetwork customer | |||||
Web browser | |||||
Modules | Core | ||||
Support ticket | |||||
Regression level | |||||
Regression date | |||||
Regression introduced in release | |||||
Regression introduced by commit | |||||
Triggers an Emergency Pack | No | ||||
Summary | 0025438: Service Contract Billing does not apply Buy X and Get Y as a Gift promotion | ||||
Description | I am using the Service Contract module together with the Promotion and Discounts Rules for Retail module. The scenario that I need to support is: Customer buys a service contract for a basic monthly fee (product A) that entitles them for up to 10 units of a particular product (product B) during the service period. Any usage of product B above 10 needs to be billed in the subsequent period. NOTE: this is a basic flow in coworking where members are getting access to up to X hours of conference rooms and need to pay by the hour above that (in my case, I am trying to apply it to a cloud subscription service, but the principle is the same - you pay a monthly fee and you are entitled to a certain number of hours of elastic compute services per month; if you exceed the number of allowed hours you are charged in the subsequent month). I modeled this using a buy X and get Y as a gift promotion where X is the base fee (product A) and Y is the usage (product B). If I manually create an invoice with product A and product B, the promotion is correctly applied. However, if I do that using the Service Contract Billing engine, the promotion is not applied. (NOTE: the Service Contract Billing engine applies other types of promotions like a straight price adjustment but it ignores the more sophisticated promotion types). | ||||
Steps To Reproduce | See attached screenshots: A) Promotion B) Manual invoice (where the promotion is applied correctly) C) Service Contract D) Incorrect invoice | ||||
Proposed Solution | |||||
Additional Information | |||||
Tags | No tags attached. | ||||
Relationships | |||||
Attached Files | A-Promotion.png (97,901) 2014-01-07 21:48 https://issues.openbravo.com/file_download.php?file_id=6612&type=bug B-CorrectInvoice.png (119,498) 2014-01-07 21:48 https://issues.openbravo.com/file_download.php?file_id=6613&type=bug C-ServiceContract.png (110,973) 2014-01-07 21:49 https://issues.openbravo.com/file_download.php?file_id=6614&type=bug D-IncorrectInvoice.png (130,449) 2014-01-07 21:51 https://issues.openbravo.com/file_download.php?file_id=6615&type=bug | ||||
Issue History | |||||
Date Modified | Username | Field | Change | ||
2014-01-07 21:48 | pjuvara | New Issue | |||
2014-01-07 21:48 | pjuvara | Assigned To | => dmiguelez | ||
2014-01-07 21:48 | pjuvara | File Added: A-Promotion.png | |||
2014-01-07 21:48 | pjuvara | Modules | => Core | ||
2014-01-07 21:48 | pjuvara | Triggers an Emergency Pack | => No | ||
2014-01-07 21:48 | pjuvara | File Added: B-CorrectInvoice.png | |||
2014-01-07 21:49 | pjuvara | File Added: C-ServiceContract.png | |||
2014-01-07 21:51 | pjuvara | File Added: D-IncorrectInvoice.png | |||
2014-01-27 11:34 | eduardo_Argal | Assigned To | dmiguelez => vmromanos | ||
2014-01-27 11:46 | vmromanos | Note Added: 0063716 | |||
2014-01-27 11:46 | vmromanos | Status | new => feedback |
Notes | |||||
|
|||||
|
|