Openbravo Issue Tracking System - Retail Modules
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IDProjectCategoryView StatusDate SubmittedLast Update
0023797Retail ModulesGift cards and gift voucherspublic2013-05-12 19:422013-05-29 12:57
Reporterxplacesc 
Assigned Toadrianromero 
PriorityhighSeveritymajorReproducibilityalways
StatusclosedResolutionno change required 
PlatformOS5OS Version
Product Version 
Target VersionFixed in Version 
Merge Request Status
Review Assigned To
OBNetwork customer
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0023797: RMP22 : Gift Card or Gift Voucher do not appear as a payment method in the Cash Up summary
DescriptionWhen doing a Cash Up, and having payed some tickets with Gift Cards or Gift Vouchers, they do not appear as a tender.
Steps To Reproduce* Create a ticket
* Pay it with a Gift Card or a Gift Voucher
* Go to Cash Up
* Go to the "Count Cash" screen
* Gift Card or Gift Voucher do not appear
Proposed SolutionThis is something to discuss, but since these are in fact payment methods (or tender types), I think they should appear in the Cash Up "Count Cash" screen.

The confusion can come because they appear really as "discounts" in the ticket, and treated as other discounts (discounts do not appear obviously in the "Count Cash" screen)
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Issue History
Date ModifiedUsernameFieldChange
2013-05-12 19:42xplacescNew Issue
2013-05-12 19:42xplacescAssigned To => adrianromero
2013-05-29 12:57marvintmNote Added: 0059042
2013-05-29 12:57marvintmStatusnew => closed
2013-05-29 12:57marvintmResolutionopen => no change required

Notes
(0059042)
marvintm   
2013-05-29 12:57   
There are two different topics which are relevant for this issue.

On one side, Gift Cards are actually not payment methods from the backend point of view. Even if they are shown as payment methods in the main POS window, the final result of using a gift card is that a new discount will be generated for this order, so the total amount of the order will be decreased, but no additional payment will be done.

This means that there is no financial account associated to any payment, and therefore no reconciliation needs to happen in the backend.

On the other hand, our gift cards are unique in the sense that you need to enter their code in the POS if you want to use them, and this code is unique. This means that in general when you are entering an order with a gift card in the POS, chances are that you are using a real gift card, so the likelihood that you will need to review the used gift cards afterwards is not big.

For these two reasons, we are not showing gift cards as payment methods in the cash up.