Openbravo Issue Tracking System - Retail Modules |
| View Issue Details |
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| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0023451 | Retail Modules | Web POS | public | 2013-04-02 05:27 | 2013-04-08 12:22 |
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| Reporter | sureshbabu | |
| Assigned To | marvintm | |
| Priority | high | Severity | major | Reproducibility | always |
| Status | closed | Resolution | no change required | |
| Platform | | OS | 5 | OS Version | |
| Product Version | | |
| Target Version | | Fixed in Version | RMP22 | |
| Merge Request Status | |
| Review Assigned To | guilleaer |
| OBNetwork customer | |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
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| Summary | 0023451: When i void the layaway which is already using three different payment methods, system wrongly payback using cash |
| Description | When i void the layaway which is already using three different payment methods, system wrongly payback using cash |
| Steps To Reproduce | Using three different payments i paid the layaway order, then i reopened that layaway order and tried to void the layaway order. From webpos, once i click Tick icon, system try to return the entire layaway amount using Cash payment method instead of using all the three payment methods. (see the screenshot for reference)
in short, if the customer pay through his credit card, when the layaway receipt is voided system allows the user to return the amount to the customer through cash itself (here the issue is since the Cash payment method is defined as default, if the POS user misses to change the payment method from Cash to Card, system automatically return the amount as cash, considering payment method as Cash without any warning.)
Note: Again not sure whether is this an expected behavior. |
| Proposed Solution | |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | |
| Attached Files |  Using three different payments i paid the layaway order, then i tried to void the layaway order, system try to return the entire amount using Cash payment method instead of their respective payment methods.png (262,296) 2013-04-02 05:27
https://issues.openbravo.com/file_download.php?file_id=6043&type=bug |
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| Issue History |
| Date Modified | Username | Field | Change |
| 2013-04-02 05:27 | sureshbabu | New Issue | |
| 2013-04-02 05:27 | sureshbabu | Assigned To | => marvintm |
| 2013-04-02 05:27 | sureshbabu | File Added: Using three different payments i paid the layaway order, then i tried to void the layaway order, system try to return the entire amount using Cash payment method instead of their respective payment methods.png | |
| 2013-04-08 12:22 | guilleaer | Review Assigned To | => guilleaer |
| 2013-04-08 12:22 | guilleaer | Note Added: 0057778 | |
| 2013-04-08 12:22 | guilleaer | Status | new => closed |
| 2013-04-08 12:22 | guilleaer | Resolution | open => no change required |
| 2013-04-08 12:22 | guilleaer | Fixed in Version | => RMP22 |