Openbravo Issue Tracking System - Retail Modules
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IDProjectCategoryView StatusDate SubmittedLast Update
0023104Retail ModulesGift cards and gift voucherspublic2013-02-18 16:532013-09-13 19:11
Reporterxplacesc 
Assigned Toadrianromero 
PriorityhighSeveritymajorReproducibilityalways
StatusnewResolutionopen 
PlatformOS5OS Version
Product Version 
Target VersionFixed in Version 
Merge Request Status
Review Assigned To
OBNetwork customer
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0023104: Refunding a gift card should not be possible now or current behaviour corrected
DescriptionWeb POS lets you create a ticket with a gift card and mark it to be returned. After processing the ticket, the BackOffice creates a new Gift Card instance.
Steps To Reproduce1) create a new ticket
2) add a gift card product
3) Set the ticket to be returned
4) Process the ticket
5) Go to the backoffice, and you will see that a new Gift Card instance has been created as it was created after a normal sale
Proposed SolutionA business logic must exist for returning a Gift Card (or Gift Voucher). I think this business case is not covered and it could create now potential data inconsistences
Additional Information
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Issue History
Date ModifiedUsernameFieldChange
2013-02-18 16:53xplacescNew Issue
2013-02-18 16:53xplacescAssigned To => adrianromero
2013-03-07 17:20migueldejuanaTypedefect => design defect
2013-09-13 19:11dmitry_mezentsevNote Added: 0061147

Notes
(0061147)
dmitry_mezentsev   
2013-09-13 19:11   
Adrian,

As you have recently created gift cards returns you were also restricting not supported flows. Did you restrict this case?