Openbravo Issue Tracking System - Retail Modules | |||||
| View Issue Details | |||||
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0022869 | Retail Modules | Web POS | public | 2013-01-23 12:43 | 2013-04-26 12:44 |
| Reporter | adrianromero | ||||
| Assigned To | adrianromero | ||||
| Priority | normal | Severity | major | Reproducibility | have not tried |
| Status | new | Resolution | open | ||
| Platform | OS | 5 | OS Version | ||
| Product Version | |||||
| Target Version | Fixed in Version | ||||
| Merge Request Status | |||||
| Review Assigned To | |||||
| OBNetwork customer | |||||
| Support ticket | |||||
| Regression level | |||||
| Regression date | |||||
| Regression introduced in release | |||||
| Regression introduced by commit | |||||
| Triggers an Emergency Pack | No | ||||
| Summary | 0022869: If one order fails to be processed, cashup process will be unbalanced without any warning. | ||||
| Description | In the case of an order that fails to be processed in the backend for any reason. The cashup process will show a wrong information. It will be unbalanced because the cash drawer will have the payments of the wrong order but the order has not been processed. Orders unprocessed are an issue of the system and should be a very unusual situation. But if it happens, the problem is that the user does not have any clue why the cashup process shows unbalanced amounts. And this situation must be warned to the user. | ||||
| Steps To Reproduce | In the description | ||||
| Proposed Solution | In the step 1 of the cashup process it is shown if there are pending receipts to be sent to the backend. Here is a good place to show a warning if there are orders that has not been processed and that the cash may be unbalanced. The actions to show to the user to solve this situation can be to contact an administrator to fix the order unprocessed before executing the cash up process or report it as a cash movement that must be resolved after by an administrator of the system. | ||||
| Additional Information | |||||
| Tags | No tags attached. | ||||
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| Attached Files | |||||
| Issue History | |||||
| Date Modified | Username | Field | Change | ||
| 2013-01-23 12:43 | adrianromero | New Issue | |||
| 2013-01-23 12:43 | adrianromero | Assigned To | => adrianromero | ||
| 2013-02-05 16:33 | migueldejuana | Target Version | => RMP20 | ||
| 2013-02-28 08:11 | marvintm | Target Version | RMP20 => RMP21 | ||
| 2013-04-26 12:44 | guilleaer | Target Version | RMP21 => | ||
| There are no notes attached to this issue. |