Openbravo Issue Tracking System - Retail Modules
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0022145Retail ModulesWeb POSpublic2012-10-30 07:182013-01-09 11:16
sureshbabu 
migueldejuana 
urgentmajoralways
closedfixed 
5
 
RMP19RMP19 
No
0022145: Error while processing cash up process
 Not able to complete Cash Up process [CASb010] Perform a cash up
Received the below error:

Cash Up Error
The cash up process failed to execute successfully. Please contact your system administrator.
In the menu button select "Cash up". The step 1 of the cash up window will appear.
If there are ticket pendings delete it and tap on "Next". The step 2 will appear.
Tap on the green button at the button to confirm the counted amount in all payment types. Tap on "Next".
In the amount to keep step select "Nothing" for all payment types and tap on "Next" until it appears the step 4.
Verify the Post, print and close report and tap on "Post, print and close"

Defect: system throws error as
Cash Up Error
The cash up process failed to execute successfully. Please contact your system administrator.
No tags attached.
png Cash up process failed.png (143,690) 2012-12-03 06:02
https://issues.openbravo.com/file_download.php?file_id=5784&type=bug
png
Issue History
2012-10-30 07:18sureshbabuNew Issue
2012-10-30 07:18sureshbabuAssigned To => mirurita
2012-11-07 09:40priyamCategory02 - ERP-POS Integration => (No Category)
2012-11-08 12:08adrianromeroProjectJava Client POS => Retail Modules
2012-11-08 18:13adrianromeroAssigned Tomirurita => migueldejuana
2012-11-09 12:24alostalePriorityhigh => urgent
2012-11-09 12:24alostaleStatusnew => scheduled
2012-11-09 12:24alostaleCategory(No Category) => Web POS
2012-11-09 12:24alostaleSteps to Reproduce Updatedbug_revision_view_page.php?rev_id=4053#r4053
2012-11-12 10:33migueldejuanaNote Added: 0054145
2012-11-12 10:33migueldejuanaStatusscheduled => feedback
2012-12-03 06:02sureshbabuFile Added: Cash up process failed.png
2012-12-03 06:04sureshbabuNote Added: 0054692
2012-12-27 10:41migueldejuanaTarget Version => RMP19
2013-01-09 11:13migueldejuanaResolutionopen => unable to reproduce
2013-01-09 11:14migueldejuanaStatusfeedback => scheduled
2013-01-09 11:14migueldejuanafix_in_branch => pi
2013-01-09 11:14migueldejuanaStatusscheduled => resolved
2013-01-09 11:14migueldejuanaResolutionunable to reproduce => fixed
2013-01-09 11:16migueldejuanaNote Added: 0055415
2013-01-09 11:16migueldejuanaStatusresolved => closed
2013-01-09 11:16migueldejuanaFixed in Version => RMP19

Notes
(0054145)
migueldejuana   
2012-11-12 10:33   
I cannot reproduce it.
Server log info would help to solve the problem.
(0054692)
sureshbabu   
2012-12-03 06:04   
Able to reproduce the issue in release RMP17, please refer the screen shot.
(0055415)
migueldejuana   
2013-01-09 11:16   
Tested and reviewed in @cf191d9adc24