Openbravo Issue Tracking System - Openbravo ERP
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IDProjectCategoryView StatusDate SubmittedLast Update
0021752Openbravo ERPB. User interfacepublic2012-09-25 15:502013-08-02 02:42
Reporterplujan 
Assigned Todbaz 
PrioritynormalSeverityminorReproducibilityhave not tried
StatusclosedResolutioninvalid 
PlatformOS5OS Version
Product Versionmain 
Target VersionFixed in Version 
Merge Request Status
Review Assigned Todbaz
OBNetwork customer
Web browserApple Safari, Google Chrome, Internet Explorer, Mozilla Firefox
ModulesCore
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0021752: [KS] Print shortcut is a little confusing if the user does not realise about focusing
DescriptionCtrl+Shift+P is the shortcut for the Print icon. The icon may be is not visible (as expected, when the printing feature is not available) making the Ctrl+Shift+P to open the browser's default action (Print also in most browsers). Although it is the intended design, the behaviour could be easily misinterpreted.
Steps To Reproduce1. Login as Openbravo
2. Go to Sales Invoice window and select an invoice with no lines
3. While focus in header, the print icon is visible. If Ctrl+Shift+P is used, it opens the expected Print window.
4. Move to Lines, the print icon is not visible. If Ctrl+Shift+P is used, it opens browser's Print window.
Proposed Solution
Additional Information
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Issue History
Date ModifiedUsernameFieldChange
2012-09-25 15:50plujanNew Issue
2012-09-25 15:50plujanAssigned To => dbaz
2012-09-25 15:50plujanWeb browser => Apple Safari, Google Chrome, Internet Explorer, Mozilla Firefox
2012-09-25 15:50plujanModules => Core
2013-08-02 02:42dbazReview Assigned To => dbaz
2013-08-02 02:42dbazNote Added: 0060468
2013-08-02 02:42dbazStatusnew => closed
2013-08-02 02:42dbazResolutionopen => invalid

Notes
(0060468)
dbaz   
2013-08-02 02:42   
I understand your point, but the KS where developed to be as less intrusive as they could, so avoid as much as possible a default browser KS override

Said that, there are some cases with KS duality due to the lot of KS we have, and the limited keys set to operate them.

The case of this issue is not very severe: CTRL+SHIFT+P is the browser printing action in Chrome and private navigation in IE and Firefox. Although probably the browser shortcut is not very common, we don't want just to override this browser shortcut just because some few windows in the application that have the printing capabilities.

About the 'if the user does not realise about focusing' statement, if it is the case that the user doesn't know where he is, a CTRL+SHIFT+P in the wrong place is the less bad situation that could happen. Just for example, imagine that the user clicks in 'Delete current record' icon (or execute its KS), he will delete the wrong record.