Openbravo Issue Tracking System - Retail Modules
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0021131Retail ModulesWeb POSpublic2012-07-18 00:492013-01-23 12:33
xplacesc 
migueldejuana 
highmajoralways
closedunable to reproduce 
5
 
RMP19RMP19 
adrianromero
No
0021131: An alert informs about a problem requiring to reactivate the invoice but it is not possible
Sometimes, after generating a cash up invoice, for example this:
http://184.169.143.34/openbravo/?tabId=263&recordId=2C49404A3EB9433F9208FD405BFA3826 [^]

an alert informs about an error saying it must be reactivated and processed again due to problems with the payment set-up.

However, as the accounting process is scheduled, it says it has been accounted and it is not possible neither reactivate nor reverse the accounting. Void the invoice seems the onlt way to proceed
Try with this invoice
This alert is not clear, and at any case it recommends something that can't be done later. If there is any problem with the payment info, maybe we should not complete and process the invoice?
No tags attached.
Issue History
2012-07-18 00:49xplacescNew Issue
2012-07-18 00:49xplacescAssigned To => adrianromero
2012-11-09 15:01alostaleStatusnew => scheduled
2012-11-09 15:01alostaleNote Added: 0054130
2012-11-09 15:01alostalefix_in_branch => pi
2012-11-09 15:01alostaleStatusscheduled => feedback
2012-12-20 14:10adrianromeroAssigned Toadrianromero => migueldejuana
2012-12-27 10:40migueldejuanaTarget Version => RMP19
2012-12-27 10:40migueldejuanafix_in_branchpi =>
2013-01-23 12:33migueldejuanaReview Assigned To => adrianromero
2013-01-23 12:33migueldejuanaNote Added: 0055768
2013-01-23 12:33migueldejuanaStatusfeedback => closed
2013-01-23 12:33migueldejuanaResolutionopen => unable to reproduce
2013-01-23 12:33migueldejuanaFixed in Version => RMP19

Notes
(0054130)
alostale   
2012-11-09 15:01   
Is this still reproducible, if so please update steps as now the environment it is reported in is not accessible anymore.
(0055768)
migueldejuana   
2013-01-23 12:33   
Unable to reproduce @65cee2204b1a