Openbravo Issue Tracking System - Openbravo ERP
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IDProjectCategoryView StatusDate SubmittedLast Update
0014679Openbravo ERPA. Platformpublic2010-09-23 15:132022-02-01 08:08
Reporterplujan 
Assigned ToTriage Platform Base 
PriorityurgentSeveritymajorReproducibilityhave not tried
StatusnewResolutionopen 
PlatformOS5OS Version
Product Versionmain 
Target VersionFixed in Version 
Merge Request Status
Review Assigned To
OBNetwork customer
Web browser
ModulesCore
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0014679: DE011 A canceled subscription allows me to use modules with an expired license
DescriptionA canceled subscription allows me to use modules with an expired license
Steps To Reproduce1. Use an active instance with a professional subscription. The subscription will expire in day 3.
2. Quick Start module is installed. The module's license expires in day 2.
3. DAY 1: Everything work as usual
4. DAY 2: QS expires. You receive a message and you cannot login.
4.1. Option A: You do nothing. You cannot use the system.
4.2. Option B: You disable QS. You can use the system but you cannot use QS
5. DAY 3: Subscription expires. As SysAdmin, you cancel the license.
5.1. If Option A: You are able to use the system again. Quick Start is available
5.2. If Option B: You can enable Quick Start. Quick Start is available.
Proposed Solution
Additional Information
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Issue History
Date ModifiedUsernameFieldChange
2010-09-23 15:13plujanNew Issue
2010-09-23 15:13plujanAssigned To => alostale
2010-09-27 08:59alostaleStatusnew => scheduled
2011-11-18 17:17johnfandlNote Added: 0042993
2012-03-23 12:13alostaleNote Added: 0046678
2012-03-23 12:13alostaleStatusscheduled => closed
2012-03-23 12:13alostaleResolutionopen => no change required
2012-03-23 12:46plujanNote Added: 0046682
2012-03-23 12:46plujanStatusclosed => new
2012-03-23 12:46plujanResolutionno change required => open
2012-03-28 17:27alostaleNote Added: 0046847
2012-03-28 17:27alostaleTypedefect => design defect
2017-04-10 14:37alostaleAssigned Toalostale => platform
2022-02-01 08:08alostaleAssigned Toplatform => Triage Platform Base

Notes
(0042993)
johnfandl   
2011-11-18 17:17   
This sounds like it is working as designed. Per 11. of trial license FAQ (http://wiki.openbravo.com/wiki/Trial_FAQ#FAQs_for_Free_Trial_of_Openbravo_3_Professional_Edition [^]):

Canceling a Basic or Professional Edition subscription allows you to continue using the system in its current state, including its premium features and previously installed commercial modules--but with no update services, no ability to install new commercial modules, and no ability to add additional users.
This is a benefit offered only to customers, to support the “no vendor lock-in” philosophy of Openbravo and to ensure that the decision to acquire commercial module does not put our customers in a position to be forced to renew their subscription.

The thing to ensure is that after cancellation, these restrictions are in place:

 - no ability to update commercial modules
 - no ability to install new commercial modules
 - no ability to add additional users
 - concurrent user control continues to be enforced
(0046678)
alostale   
2012-03-23 12:13   
Working as designed
(0046682)
plujan   
2012-03-23 12:46   
I'm sorry but I disagree. "Working as designed" is not enough argument to close the issue.

If you consider the inconsistency I reported does not worth to fix, reject it as "won't fix", but the issue stands as valid one for me.
(0046847)
alostale   
2012-03-28 17:27   
After discussing it with plujan we agreed the design defect is for the time lapse between module expiration and license expiration. During this time, module cannot be used but after it, it is possible to cancel and use.

Needs to be discussed to apply a proper solution: might be to allow to cancel not only on license expiration but also on any module expiration.