Openbravo Issue Tracking System - Openbravo ERP
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IDProjectCategoryView StatusDate SubmittedLast Update
0010032Openbravo ERP01. General setuppublic2009-07-24 09:162011-10-28 13:37
Reporterarunkumar 
Assigned Toalostale 
PriorityhighSeverityminorReproducibilityhave not tried
StatusclosedResolutionout of date 
PlatformOS5OS Version
Product Version2.50MP3 
Target VersionFixed in Versionpi 
Merge Request Status
Review Assigned To
OBNetwork customer
Web browser
ModulesCore
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0010032: Exporting the organization information to PDF,xls,csv format gives NullPointerException
DescriptionExport the General Setup -> Enterprise -> Organization -> Information to PDF,xls or csv format gives Null Pointer Exception.
Steps To ReproduceGo to General Setup -> Enterprise -> Organization -> Information
Go to grid view.
Click the button "Export to PDF".
I have got NullPointerException error.

The same error I have got when I exported using xls or csv format.
Proposed Solution
Additional Information
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Issue History
Date ModifiedUsernameFieldChange
2009-07-24 09:16arunkumarNew Issue
2009-07-24 09:16arunkumarAssigned To => rafaroda
2009-07-24 11:09psarobeAssigned Torafaroda => alostale
2009-07-24 11:09psarobePrioritylow => high
2009-07-24 11:09psarobeStatusnew => scheduled
2011-10-28 13:37dmitry_mezentsevNote Added: 0042240
2011-10-28 13:37dmitry_mezentsevStatusscheduled => closed
2011-10-28 13:37dmitry_mezentsevResolutionopen => out of date
2011-10-28 13:37dmitry_mezentsevFixed in Version => pi

Notes
(0042240)
dmitry_mezentsev   
2011-10-28 13:37   
Openbravo provides community support only for the latest Openbravo version, which is Openbravo 3. This version has significantly improved UI and this issue is not present there. Upgrade path from Openbravo 2.50 to latest Openbravo version is available so we recommend to upgrade your instance to get this issue fixed.

Life cycle guarantee (backporting bug fixes to the previos to latest releases (Openbravo 2.40, 2.50)) is available for Professional Edition subscribers only. Please register your ticket through Openbravo Support Portal (http://support.openbravo.com/ [^]) if you have valid Professional subscription.

You can find more details about our Support policy in the following blog post
http://paolojuvara.blogspot.com/2009/12/maintenance-policy-for-openbravo-250.html [^]