diff --git a/web/org.openbravo.retail.posterminal/js/model/order.js b/web/org.openbravo.retail.posterminal/js/model/order.js
--- a/web/org.openbravo.retail.posterminal/js/model/order.js
+++ b/web/org.openbravo.retail.posterminal/js/model/order.js
@@ -1468,7 +1468,11 @@
       if (((options && options.line) ? options.line.get('qty') + qty : qty) < 0 && p.get('productType') === 'S') {
         OB.UTIL.showLoading(false);
         OB.UTIL.Approval.requestApproval(
-        OB.MobileApp.view.$.containerWindow.getRoot().model, 'OBPOS_approval.returnService', function (approved, supervisor, approvalType) {
+        OB.MobileApp.view.$.containerWindow.getRoot().model, [{
+          approval: 'OBPOS_approval.returnService',
+          message: 'OBPOS_approval.returnService',
+          params: ['<br>· ' + p.get('_identifier')]
+        }], function (approved, supervisor, approvalType) {
           OB.UTIL.showLoading(true);
           if (approved) {
             addProductToOrder();