diff --git a/modules/org.openbravo.client.kernel/src/org/openbravo/client/kernel/reference/CharacteristicsUIDefinition.java b/modules/org.openbravo.client.kernel/src/org/openbravo/client/kernel/reference/CharacteristicsUIDefinition.java
--- a/modules/org.openbravo.client.kernel/src/org/openbravo/client/kernel/reference/CharacteristicsUIDefinition.java
+++ b/modules/org.openbravo.client.kernel/src/org/openbravo/client/kernel/reference/CharacteristicsUIDefinition.java
@@ -33,6 +33,7 @@
 import org.openbravo.dal.service.OBDal;
 import org.openbravo.data.Sqlc;
 import org.openbravo.erpCommon.businessUtility.Preferences;
+import org.openbravo.erpCommon.utility.PropertyNotFoundException;
 import org.openbravo.model.ad.ui.Field;
 import org.openbravo.model.ad.utility.Tree;
 import org.openbravo.model.ad.utility.TreeNode;
@@ -128,6 +129,7 @@
               .getCurrentOrganization(), OBContext.getOBContext().getUser(), OBContext
               .getOBContext().getRole(), null);
       levels = Integer.parseInt(levelsPreference);
+    } catch (PropertyNotFoundException ignore) {
     } catch (Exception e) {
       if (e instanceof NumberFormatException) {
         log4j.error("ShowProductCharacteristicsParents preference is not a number", e);