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Summary 0038038: Wrong payment documents registered in backoffice when giving change in another currency from WebPOS
Revision 2018-03-05 13:21 by maite
Steps To Reproduce 1. Access POS terminal and create receipt for "Avalanche transceiver" and pay it using "USA cash". Purpose of this step is to have cash in USD
2. Create new receipt setting "Invoice this receipt" for "Insect repellent" pay it using 20 EUR and select "USA Cash" to give the change in USD
3. Access to backoffice to review registered documents and realize that they have some errors:

 a) the sales order document has erroneous Payment Plan info as "received Amount" is higher than "Expected amount" and negative amount appears as "outstanding amount" (when receipt has been fully paid)

 b) from Payment Details tab you can see that 2 payment documents have been created. One is generating credit to anonymous customer, which was not happening before and this credit is not being consumed. Moreover, the second payment (which is deposited in USD financial account) is associated with the sales order (which also seems to be wrong and causing problem a))

 
Revision 2018-03-05 12:35 by maite
Steps To Reproduce 1. Access POS terminal and create receipt for "Avalanche transceiver" and pay it using "USA cash". Purpose of this step is to have cash in USD
2. Create new receipt for "Insect repellent" pay it using 20 EUR and select "USA Cash" to give the change in USD
3. Access to backoffice to review registered documents and realize that they have some errors:

 a) the sales order document has erroneous Payment Plan info as "received Amount" is higher than "Expected amount" and negative amount appears as "outstanding amount" (when receipt has been fully paid)

 b) from Payment Details tab you can see that 2 payment documents have been created. One is generating credit to anonymous customer. But the second one is not consuming this credit (which seems to be wrong, as credit is generated for anonymous customer). Moreover, the second payment (which is deposited in USD financial account) is associated with the sales order (which also seems to be wrong and causing problem a))

 


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